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TERMS OF SALE

Quotes are valid for 30 days from quote date.

WARRANTY:

Equipsy warrants custom items for manufacturing defects for 12 MONTHS from the manufacture date. There is no warranty for fit or function. It is the customer’s responsibility to ensure the design and measurements meet their requirements.

NON-STANDARD GRADIENTS:

Australian Standard gradients are 1:8 and 1:10. Any compliance issues that arise from using non-standard gradient custom ramps are the customer’s responsibility.

CANCELLATION POLICY:

Due to the production process, no changes to the order can be made and all sales are final and cannot be cancelled.

RETURNS AND REFUNDS:

Custom items and standard rubber ramps cannot be returned for credit.
Standard items (except standard rubber ramps) can be returned at the customers’ expense. If the returned goods are in as-new condition, we will refund the purchase amount, less a 20% restocking fee.

ACCEPTANCE:

By signing and accepting a quote or by placing an order with Equipsy, you acknowledge and agree to these terms in full.